» 5 Steps To Help Your IT Team Concentrate Part IV >> The Retrospector

5 Steps To Help Your IT Team Concentrate Part IV

Posted August 22nd, 2006
Categories: Corporate Life, Planning, Project Management, Team Building, Management

This post is the next installment of the 5 Steps to Help Your IT Team Concentrate series. The overview of all the steps I intend to cover in this series is listed for you here, with links to the previous posts, 0 being the introduction.

0. Coin a cool term for being fully concentrated
1. Identify how your employees concentrate and perform
2. Create a process where team members are most effective
3. Encourage collaboration in the group time, and support total isolation for the individual time.
4. Create the appropriate atmosphere.
5. Don’t be afraid to change and experiment.

Today we’ll elaborate more on the third step:

3. Encourage collaboration in the group time, and support total isolation for the individual time.

In the last section, I emphasized creating a process that works for all types of employees. The focus of this post is to reiterate and emphasize the importance of what should be happening in the group and individual times allocated.

Group Time

Assuming you’ve found the balanced process that works best for you, or at least have found one that you’re going to try out for now…it is very important that you encourage total collaboration during the group times allocated. During the group sessions you want to get the full advantage of having everyone in one place while everyone is in ONE PLACE. You don’t want to have to readdress the same issues later on because you didn’t fully cover everything, which could totally take someone else out of their “zone” later on by trying to gather up everyone again.

During the group sessions you want to:

1. Make sure everyone has a clear direction of what’s to be accomplished while in the group.
2. Make sure everyone has a clear direction of what’s to be accomplished before the next gathering.
3. Encourage input from every member without ridicule to keep the fresh ideas and variety of possibilities on the table…yet narrow the focus before the conversation is over.
4. Keep the energy and motivation as high as possible.
5. Identify dependencies on each member if they exist, followed by action plans of those involved to make sure things fit together nicely.

I’m sure there’s more to do in group meetings to make them effective. I’m not trying to list the all-encompassing group session agenda. I’m hoping to identify what will help your group sessions really act like group sessions so that you can also allow your employees to focus without interruption when it’s time for them to work alone.

Isolated Time

This is the part of the entire series that I had intended for a single post. As much as I attempted to contain it within a post of it’s own, the other topics continued to jump out at me in more and more detail until they too were detailed enough to merrit posts. After all is said and done though, the initial thoughts have now been spread throughout the entire series leaving this particular part in its content-lacking state.

At any rate, the most important part of this series is finding ways to help your IT folks concentrate. The majority of IT people I’ve worked with concentrate FAR better in isolation than in a group. Some people may be more productive in groups, but concentration is definitely better when running solo. So how can you help your people perform better when they’re all alone?

Well, here’s a list that may help:

1. Give each employee their own space. That’s right, don’t make your programmers all sit at one big long banquet table in single room. Allow them to at least sit at their station without breathing down the next person’s neck. Especially don’t sit people across from each other without some kind of barrier in between even if it’s not sound-proof.
2. Reduce walk-ins as much as possible. Give them a door they can close once in awhile. If that’s not an option, headphones, cube signs saying “Currently IN THE ZONE, Do Not Disturb”, or a community “quiet room” where people can take their work with them and know they won’t be disturbed.
3. Reduce electronic interruptions. Encourage them to turn off phones, put chat and mail programs in another virtual screen or computer out of view. Some people have the ability to multitask really well, and their job may depend on their ability to focus on 10 things at once…but most employees I’ve seen do much better when they’re able to complete one task in the queue and move on to the next.
4. Make sure they are totally aware of the expectations, and that they’re equipped with the knowledge and tools required to meet their goals. There’s nothing more frustrating than having to wait on a reeeeaally slow-ass computer to compile your code when all you want to do is check that little conditional you changed. Minds wander when there’s nothing to do but wait. This also implies that your employee is trained enough to handle the job given. If they can’t handle the job, they’re probably more worried about what will happen if they can’t finish it than finding out how they could try delivering something.These are the main points, though I’m sure there’s some really good stuff you could add to it. So what else can you think of that would help in either environment?

The next post will conclude the series on helping your IT employees concentrate by talking about creating atmosphere and adopting change.

Tags: concentration, productivity, focus, IT, team+building, management